Privacy Policy
Queensbury Van Hire is committed to protecting your privacy and handling your personal data in an open and transparent manner. This Privacy & Cookies Policy explains how we collect, use, store, and protect your information when you visit our website or contact us about our services.
This policy applies to all users of https://queensburyvanhire.co.uk and complies with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Who We Are
Queensbury Van Hire Limited
Spaniard Hall Farm, Brighouse And Denholmgate Road, Queensbury, United Kingdom, HX3 7TG
Email: sales@queensburyvanhire.co.uk
Telephone: 01422 361 436
Information We Collect
We may collect and process the following personal data:
- Name, email address, telephone number
- Company name and business details (where applicable)
- Enquiry details relating to van hire, leasing, fleet services, or vehicle availability
- Website usage data (via cookies and analytics)
We only collect personal data when you voluntarily provide it to us, for example by completing a contact form, requesting a quote, or contacting us by phone or email.
How We Use Your Information
Your personal data is used for the following purposes:
- Responding to enquiries and providing quotes
- Arranging van hire, leasing, or fleet services
- Customer service and ongoing account management
- Improving our website, services, and customer experience
- Legal, regulatory, and accounting purposes where required
We will never sell your personal data or use it for unrelated marketing purposes.
Lawful Basis for Processing
Under UK GDPR, we process your personal data under one or more of the following lawful bases:
- Consent – where you have actively agreed (e.g. submitting a form)
- Contract – where processing is required to provide hire or leasing services
- Legitimate Interests – to operate and improve our business responsibly
- Legal Obligation – where we are required by law
Website Analytics & Cookies
When you visit https://queensburyvanhire.co.uk, we use third-party services such as Google Analytics to collect standard internet log information and details of visitor behaviour.
This data:
- Does not identify you personally
- Is anonymised and aggregated
- Is used solely to understand website performance and usage
We do not attempt to identify individual visitors, and we do not permit Google to use this data for its own purposes.
Cookies Policy
What Are Cookies?
Cookies are small text files stored on your device when you visit a website. They help websites function correctly, remember preferences, and analyse performance.
Types of Cookies We Use
Strictly Necessary Cookies
These cookies are essential for the operation of our website and enable core functionality such as page navigation and security.
Performance Cookies
These cookies collect anonymous information about how visitors use our website, such as which pages are visited most often. This data helps us improve website performance.
Functionality Cookies
These cookies remember choices you make (such as preferences or region) to enhance your experience.
Third-Party Cookies
Some content or features may use third-party cookies (for example, social media sharing tools). We do not control these cookies, and you should review the relevant third-party privacy policies.
You can learn more about cookies at www.allaboutcookies.org.
Managing Cookies
You can control or delete cookies through your browser settings. Please note that disabling cookies may affect website functionality.
Data Storage & Security
We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. Personal data is only retained for as long as necessary for the purposes outlined in this policy.
Sharing Your Data
We may share your information with trusted third parties only where necessary to provide our services (for example, vehicle suppliers or service partners). All third parties are required to comply with UK GDPR.
We do not transfer your personal data outside the UK unless appropriate safeguards are in place.
Your Rights
You have the right to:
- Request access to your personal data
- Request correction of inaccurate data
- Request deletion of your data (where applicable)
- Object to or restrict processing
- Withdraw consent at any time
To exercise your rights, please email sales@queensburyvanhire.co.uk.
Links to Other Websites
Our website may contain links to external websites. This Privacy Policy does not apply to those sites, and we recommend reviewing their privacy notices separately.
Changes to This Policy
We review this Privacy & Cookies Policy regularly and may update it from time to time. The latest version will always be published on our website.
Last updated: December 2025